News Summary
The Laurens County Water and Sewer Commission (LCWSC) is launching a customer survey to gather feedback from residents on their water and sewer services. This survey aims to assess customer satisfaction and improve service delivery. With nearly 47,300 residents relying on LCWSC’s services, participation is crucial. Residents can find the survey in their utility bills or on the LCWSC website until May 9, 2025. This initiative aligns with LCWSC’s commitment to infrastructure investment and community engagement.
Exciting Times Ahead in Laurens County: Water and Sewer Commission Launches Customer Survey!
Heads up, folks! The Laurens County Water and Sewer Commission (LCWSC) is diving into new waters – customer feedback waters, that is! They are set to roll out a friendly customer survey that is part of a strategic plan to enhance the quality of service provided to residents across the county. If you’ve ever had a thought about your water or sewer services, now is your chance to make your voice heard!
What’s the Scoop on the Survey?
The main aim of the survey is to get a pulse on customer satisfaction. This means they want to know how you feel about the services you are getting and, more importantly, where they can improve. Your feedback will be vital in helping the LCWSC plan for growth and infrastructure needs, so this is important stuff!
With approximately 47,300 residents relying on their services, covering a whopping 90% of Laurens County’s geographical area, every single response counts! It’s like a community shout-out where every voice matters. It’s exciting to think how your input might shape the future of water and sewer services in your neighborhood.
How Can You Participate?
Now, let’s talk convenience! The survey is designed to be quick and painless. You can complete it in just about five minutes – perfect for a coffee break or while waiting for dinner to cook. The survey will also be anonymous, so there’s no need to worry about your confidentiality.
You’ll find the survey details popping up in your next utility bill. Specifically, there will be a handy insert with a link and a QR code that lets you easily access the survey. Not a fan of paper? No problem! The survey can also be found on LCWSC’s social media platforms and on their official website: lcwsc.com/customer-survey.
Oh, and don’t snooze on this opportunity! The survey will be open until May 9, 2025, which gives you plenty of time to share your thoughts.
Why is This Important?
To put this into perspective, LCWSC has poured in $100 million over the past decade to upgrade and maintain infrastructure. This includes a standout project, the $28 million Lake Greenwood Water Treatment Plant, which currently dishes out an impressive 4 million gallons of water per day! And it’s capable of ramping up production to 18 million gallons daily if the demand calls for it.
The strategic plan of LCWSC highlights five top priorities: Employee Development and Retention, Infrastructure Investment and Growth, Financial and Organizational Resiliency, Community Engagement and Partnerships, and High Quality Services. It’s reassuring to see such a comprehensive focus on bettering the community.
The Future Looks Bright!
LCWSC is not only focused on immediate customer feedback through this survey but is also planning technological upgrades, like enhancing their employee dispatch system. The attention to community engagement through these surveys is a notable step in the right direction, ensuring that the commission continues to adapt and thrive.
Since its formation back in 1993, stemming from the merger of two agencies, LCWSC has achieved quite a reputation, earning accolades for engineering excellence and a variety of utility projects. Their commitment to high-quality service continues to shine through, especially now with this customer survey initiative.
So, if you’re a resident in Laurens County, keep an eye out for your utility bill and get ready to share your thoughts! Together, let’s help make Laurens County’s water and sewer services the best they can be!
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Additional Resources
- Golaurens: LCWSC Launches Survey for Customer Feedback
- Golaurens: What’s Next for LCWSC? New Strategic Plan Guides the Way
- WSPA: What Local Questions are on the Ballot in the Upstate?
- Greenville Online: Upstate SC Live Updates
- WSPA: City of Clinton Breaks Ground on New Library
- Wikipedia: Laurens County, South Carolina
- Google Search: Laurens County Water and Sewer Commission
- Google Scholar: Water and Sewer Customer Feedback
- Encyclopedia Britannica: Water Supply
- Google News: Laurens County News
